Family Life Services Volunteer Roles

Click here for Medical Volunteering

Do you want to help change lives and save babies? Contact us about volunteering.

Volunteer Online Education Class Facilitator

Purpose: To create and sustain relationships with clients that have significant and complex needs and provide them with resources, referrals and support to leverage those resources.

Scheduling: 1 Year Commitment. One weekly shift for 1-2 volunteers, Timing TBD, maybe weekend or evening, on-site only, optional off-site post-proficiency 

Responsibilities:

Independently manage virtual class hosting via Google Meet video conferencing technology, including trouble shooting audio issues, recording attendance, screen sharing, accepting attendees, etc.

• Build rapport with clients in order create a comfortable atmosphere in which clients can share their needs and build connection
• Carefully and actively listen to client needs and take a client-led approach to prioritizing problem-solving
• Work collaboratively with existing resources, other volunteers and staff members to effectively support clients within the parameters of available assistance and not outside of those
• Maintain advanced familiarity with printed referrals for prenatal care, health insurance, housing, material goods, mental health support, WIC and others.
• Provide clients with factual and accurate information, including family planning standards 
• Follow a schedule of telephone, email or text follow-up with clients. Respond to client questions.
• Communicate guidelines for distributing material goods and referrals and support their enforcement in an unbiased way
• Encourage clients in positive parenting and pray with clients

Qualifications/Critical Skills:

• A strong desire to be an effective communicator of God’s love to others & comfort with prayer
• A willingness to learn, contribute to a peaceful work environment and work as part of a team
• Communicate respectfully and sensitively with clients from very diverse economic, religious, language, gender and cultural backgrounds
• A high degree of professionalism, a personable manner and the ability to closely follow instructions.
• Compassionate and active listener who encourages autonomy and independence of our clients 
• A commitment to expand job-relevant knowledge through written and experiential learning in an ongoing way
• Attention to detail, punctuality, time management and reliable transportation

Reports to: Administrative Assistant